Hakone Retreat Före

This place is really lovely. Being in amongst the trees creates a very relaxing environment. The room was a good size with comfy beds and a nice seating area. There was a decent coffee machine in the room as well as a speaker to play music. The big window with a view of the trees was amazing - especially when the deer visit at dusk. Nice and quiet place. Breakfast was delicious and very comprehensive (lots of choices if you want western style or japanese style). All the staff are very friendly and accommodating (especially Ayako). The onsen was nice and I particularly liked that it was open all night as I prefer to use it alone or with few people in. The shared chill out area and games room were something I wasn't expecting but a nice surprise. We made good use of this space and enjoyed the welcome drink - a nice touch. The hotel have electric bikes for hire for a very reasonable rate which we used to cycle to the Botanical Gardens. A few previous guests have commented about the rooms needing a paint but it actually looks like they have chosen a rustic style of decor and it didn't bother us at all. It works with the industrial style of polished concrete in the bathroom. We were also almost put off by previous guests suggesting that the location is too far from anything. In reality it's a 5 minute walk down the driveway to a bus stop and a 20 min ride to Gora where you can connect to most places very easily. We really loved our stay and wouldn't hesitate to book again if we are back in Japan.

The Onsen is average, one small pool inside and one outside. There are apartments with private Onsen too on the location though. The Japanese food was also average, a bit overpriced compared to the quality. The tuna sashimi was stringy. The presentation of the dishes was nice. At the end you get a huge bowl of rice to fill up the gaps if you didn't eat enough food.

Arrival was very smooth, golf cart avalable to pick up our luggage on the main road so we dont have to drag it up the hill (same available during check out). Staff very pleasant; they showed us around, explained services, opening hours, facilities. Room was spacious; clean, daily cleaning available. Onsen was clean, facilities nice, equipment for hygiene was great (plenty skincare products)

The staff was so helpful and lovely and work very hard. It was raining heavily and I called the hotel From the bus stop and someone came and collected me. Great location Very peaceful and relaxing

Brilliantly relaxing setting, very comfortable and cosy rooms and the onsen was amazing. I opted for the Japanese dinner which was such an unique experience with delicious food. Welcome drink service was a lovely surprise too! Conveniently bus stops are 5 minute walk from the resort, so moving around is easy even without car. I have already recommended this resort to many of my friends who are looking to visit the area!